Intelligent Collaboration Environment (ICE™)

the demand for cement and minerals is increasing in emerging markets at all over the world environmental regulations are becoming stricter this forces producers to introduce tighter emission control and burn alternative fuels which in turn makes it harder to optimize plant performance these trends are adding pressure on cement and minerals producers to run their plants more efficiently producers need to raise output lower their costs and comply 100% with environmental regulations trouble-free operation is crucial to achieve these results to help you navigate through these challenges flsmidth is introducing the intelligent collaboration environment called ice ice gives you instant access to FL Smith's operational and maintenance know how it bridges the geographical distance between you and our specialists ice is a remote monitoring and supervision Network it supports cementum minerals producers across the world through advanced information technology it enables us to troubleshoot your process as well as your mechanical and automation issues it enables us to remotely monitor your KPIs your process and critical equipment and finally it provides you with technical backup Ice Cube's your plant operators instant access to our global pool of experts thanks to our global footprint you are sure of getting twenty four seven support the intelligent collaboration environment offers you the following benefits immediate twenty four seven support from a cross-functional team know how shared by our experts to help you increase the availability and performance of your plant time savings through immediate troubleshooting and remedial action cost savings by avoiding unscheduled equipment downtime a flexible support package to fit your particular needs once your plant is connected to ice our support teams are able to view the live feeds and data to view real-time advice imagine you've identified an issue in your vertical roller mill with ice you don't have to wait for a specialist to travel to your plant and assess the issue you can access ice immediately via our website together you and the support team can quickly gain an overview of the process and the mill operating conditions the easy-to-use industrial communication system enables us to capture life audio and video feed directly from your plant personnel based on this communication our specialists will remotely guide you on how to resolve the issue on-site with ice our goal is to empower your personnel to improve equipment availability increase performance optimize the process in a sustainable way and provide benchmarking and kpi management remember our ice service can support any cement or minerals plant regardless of brand